Frequently Asked Questions

This information is specified in your handbook. Land Rover would recommend that the Service is carried out after a specified number of miles or after a specified amount of time. For example: after 12000m or 16000m or 12 months, whichever comes first. Some vehicles have a maximum interval of up to 21000m or 24 months. (Subject to oil dilution).

Servicing your vehicle has many benefits such as, maintaining its life and value, reducing the risk of an unexpected breakdown as worn parts & faults can be spotted quickly before they worsen, saving your money in the future. They ensure the drivers and passengers safety of potential wear. Service history will also come in useful when reselling your vehicle.

Oil dilution was not an issue until vehicles were fitted with DPF’s (Diesel Particular Filter). It is mainly caused by post injection of extra fuel to get the DPF hot enough to regenerate some of this extra fuel leaks into the sump of the engine and dilutes the engine oil, so you end up with diluted engine oil and the amount of oil has risen above the maximum level. If this diluted engine oil is not changed it can cause very expensive wear or even cause complete engine failure.

Most people haven’t heard of their Diesel particulate Filter (DPF). It is a filter in the exhaust system that reduces harmful emissions and pollutants to protect our environment and health. This essential component needs your attention and the correct driving cycle, if not, you could end up facing some costly repair bills.

If you have a Diesel Particulate Filter issue, then an accurate evaluation and cost-effective repair will be needed and can be performed by our qualified technicians that can then identify the root cause of your DPF issue and whether you require a DPF regeneration, clean, diagnosis, or new Diesel Particulate Filter. This can all be carried out in house.

Your tyres are an essential component of your vehicle as they are the contact point between your car and the road. They affect your handling, braking, and steering. The minimum tread over the centre of the tyre is 1.6mm. Wheel alignment is crucial to prolonging the life of your vehicle’s tyres by keeping the wear even, reducing your fuel consumption and by keeping the wheels rolling in the right direction (stepping drag).

Air conditioning not only keeps you cool in the summer but also plays an essential part in your vehicles heating and ventilation system to keep you warm for the winter. This is because, in winter your car air conditioning system acts as a dehumidifier, this means that your windscreen will de-mist faster when your air conditioning system is operating correctly.

We offer a 1-year guarantee on all labour and up to 4 years guarantee on parts.

We use genuine Land Rover parts, or good quality after market OE products which don’t affect any warranty, unless different parts are requested to be fitted by a customer.

Your Land Rover is designed to monitor itself constantly – such as its: engine performance, emissions, brakes, lights, and driver assistance systems that help you stay safe and in control whether on or off-road. Most of the time these operate without any need for intervention, but when an issue does occur the warning lights and your driver information panel will let you know what’s happened and what to do about it. The key Land Rover warning lights are either Red, Amber or Green.

Red means stop as soon as it’s safe.

Amber means that action is required.

Green lights are advisory – no action is needed.

Your VIN is your Vehicle Identification Number and is unique to your vehicle. You can find your VIN stamped on a silver plate that is visible through the bottom left side/near side of the windscreen.

We would recommend contacting your local dealer or your Land Rover Independent Specialist regarding any key related enquiries, but we may be able to just replace the battery in your key fob depending on the make and model. A little tip if you do replace your fob battery yourself is not to handle the new battery with your fingers. The oil in our fingers cause the battery to fail much faster than they should.

Keeping your car’s engine oil at the recommended level, and using the manufacturer approved product, is essential for maximum reliability, fuel efficiency and performance. Oil best suited for your vehicle will depend on its fuel type, age, size and performance capabilities, as well as your personal preference for greater engine response or fuel economy. You can ring us on 01635 32028, email us at, or contact Land Rover main dealer, to be provided with the best advice on which oil to use and how to keep levels in your car maintained at the optimal levels.

If the oil in your vehicle is low, book in with us where our experienced technicians have access to a selection of high-quality motor oils suitable for a wide range of different vehicles. These products are from reputable global suppliers and are approved by the European regulatory body CCMC/ACEA. Refer to your owner’s manual handbook to see how to check your oil level.

A cambelt or timing belt is one of the most important parts of a vehicle’s engine. It is responsible for keeping crucial parts of the engine working in sync with each other, making sure timing is accurate to ensure perfect running. Some vehicles have a timing chain instead of a belt. A chain is normally made of metal links rather than a rubber or polyurethane which is what most belts are made of. These belts deteriorate due to age and mileage so require changing as part of the engine’s maintenance.

Different manufactures and different engines have various time scales as to when they need replacing. See below for some examples but refer to your owner’s handbook or contact your local dealer or your Land Rover Independent Specialist.


Discovery 3 – every 105,000 miles or every 7 years. Most Discovery 3’s are now over 14 years old so on the 2nd time around we would recommend replacing the oil pump.

Discovery 4 – every 112,000 miles or every 7 years.

Freelander 2 – every 150,000 miles or every 10 years.

Range Rover Sport 2.7 – every 105,000 miles or every 7 years. On the 2nd time around, we would recommend replacing the oil pump as well.

Range Rover Sport – every 112,000 miles or very 7 years.

Brake fluid is ‘Hygroscopic’ which means it actively attracts moisture from the air. This moisture lowers the boiling point of the fluid. The more we use our brakes the hotter the fluid gets so it is important to maintain a high boiling point by frequently replacing the fluid.

If the boiling points drops too low and the fluid starts to boil it causes an air bubble in the fluid. These air bubbles are very dangerous in our braking system as they will greatly increase stopping distances. How often should you change it depends on the make and model, but it is recommended every 2 or 3 years or as per the service schedules for your vehicle.

Keeping you on and off road