Knowledge Hub
17/07/25
Being involved in a road traffic accident (RTA) can be a stressful and confusing experience — even if it’s just a minor bump. At Newbury 4x4 Centre Ltd, we believe in keeping our customers informed and prepared. Here’s a straightforward, step-by-step guide on what to do if the unexpected happens on the road.
If you’re involved in an accident — no matter how small — you must stop. Failing to do so is an offence under the Road Traffic Act 1988.
First, check if you or any passengers are injured. If everyone is okay, move to a safe place if possible. Turn on your hazard lights to warn other drivers.
Dial 999 if:
For non-emergency situations, you can later call 101 to report the accident if required.
By law, you must provide:
Also try to gather:
Even if you think you may be to blame, it’s important not to admit fault at the scene. Simply exchange the required details and let insurers or legal experts handle the investigation later.
If you didn’t exchange details at the scene or someone was injured, you must report the incident to the police within 24 hours by calling 101.
Even if you don’t plan to make a claim, you should inform your insurer about the accident as soon as possible. Delaying this could impact your cover.
Some injuries (like whiplash) can appear hours or even days later. Always seek medical advice if you feel unwell after an accident.
If the accident involves serious injury, unclear liability, or third-party claims, speaking to a legal expert may be a wise move.
Stay safe out there